Refund Policy
At Tanwish Health & Wellness Pvt. Ltd., we strive to offer high-quality wellness services, educational programs, and Ayurvedic products. Please read our refund policy carefully before making any purchase.
1. Consultations and Health Programs
All bookings for Ayurvedic consultations and wellness programs are non-refundable. We invest significant time and expertise into personalized planning, which begins immediately after enrollment. If you miss or skip a consultation without prior notice, no refunds or rescheduling will be offered.
Rescheduling:
Clients may request a reschedule at least 24 hours prior to their appointment. Approval will be subject to availability.
2. Online Courses and Digital Products
All purchases for online courses, recorded programs, and digital resources are final and non-refundable. Once access is granted or course material is delivered, no refunds will be issued.
We encourage you to review the course structure and details carefully before purchasing. If you face any technical issue accessing the course, please contact us within 48 hours at tanwishinstitute@gmail.com and our support team will assist you.
3. Physical Products
We accept return or replacement requests for physical products only in the following cases:
- The item received is damaged or defective
- The wrong product was delivered
To be eligible for a return or replacement:
- Notify us within 3 days of receiving the product
- Provide photo or video proof of damage
- The item must be unused and in original packaging
Refunds (if applicable):
Refunds for damaged or incorrect products will be processed to the original method of payment within 7–10 working days, after inspection and approval.
4. No Refunds on Offers or Discounted Purchases
Products or services purchased during sales, special offers, or discounted bundles are non-refundable under all circumstances.
5. Processing Time for Approved Refunds
If a refund is approved, it will be initiated within 7–10 working days. Depending on your payment method or bank, the time taken for the refund to reflect may vary.
6. Contact for Refund or Support
If you believe you are eligible for a refund or require support:
Email: tanwishinstitute@gmail.com
Phone: +91 9405717105